Tutorials

Adding Timecards by Hand

Adding time on a calculator will not give you the accuracy (hundredths of minutes) that is necessary to accurately add time when computing payroll. The Pyramid Time Clock contains a chip with the mathematical formula necessary to guarantee time accuracy.

For guidance, follow these steps.

Changing Pay Class

Follow these steps to change Pay Class using TimeTrax Version 5 Time & Attendance Software.

Changing the Print Ribbon

1. Remove the cover using the key provided with the unit.
2. Locate the print ribbon mounted on the ribbon cartridge holder.
3. Gently push to the right the hold-down clip and remove the ribbon from the holder, while pulling on the ribbon tension knob.
4. Snap in the new cartridge, making sure that the ribbon and print shield loop around the front of the print head. Turn the tension knob to remove any slack in the ribbon.
5. Replace the cover.

No Recorders Found (Ethernet)

“No Recorders Found” error message indicates a connection error. Follow the relevant steps below:

• Windows Vista TimeTrax Elite series
• Windows Vista/7 TimeTrax
• Windows XP TimeTrax Elite series

Password Reset

Have you forgotten or lost your password? The default login is Username ADMIN, Password PTI. If you changed your username and password and you don’t remember it, please call Customer Support at (888) 479-7264.

Pyramid 4000 Ribbon Installation

View our step-by-step guide.

QuickBooks Integration

TimeTrax and QuickBooks Syncing and Exporting. Requirements: QuickBooks Pro or higher. U.S. Versions ONLY. Use this document to guide you through the steps:

• Before you sync
• Exporting hours
• Syncing employees with QuickBooks

Registering a Fingerprint

Before you try to register an employee on the Elite Bio, please make sure you have set up a supervisor ID under keypad entry, and you have already given your employees’ card numbers on the employee detail screen.

1. To set up a supervisor ID, click on Add on the Keypad Punch Screen.
2. Add an 8-digit supervisor number under Prox Card.
3. Add a Supervisor Description.
4. Click Save.

Now you are ready to register your employee’s fingerprints. Supervisors must register employees on each terminal they will be using.

Step 1

1. Hit the F4 key.
2. ID# will appear on the screen.

Step 2

1. Enter your Supervisor ID and hit Enter, then F4.
2. User ID will appear on the screen.

Step 3

1. Enter your employee’s card number and press Enter.

Step 4

1. Scan 1 of 2 will appear on the screen.
2. Have the employee place their finger on the scanner.
3. Scan 2 of 2 will appear.
4. Have the employee place the same finger again.
5. “Enroll Succeeded” will appear.
6. This employee is all set.

Step 5

1. “Enroll Another?” will appear on the screen.
2. If you don’t want to enter another employee, hit Clear.
3. If you want to register another employee immediately, hit Enter.
4. User ID will appear again.
5. Enter the next employee’s card number and press Enter.
6. You are now back on Step 4.

Please note: If you make an error, hit Clear and start over.

SaaS – Claiming Time Clock

For instructions on claiming your time clock in the Pyramid TimeTrax SaaS software, contact Customer Support at (888) 479-7264.

Sample TimeTrax Reports

Here are sample reports from our TimeTrax Time & Attendance Software:

• Timetrax Attendance Report
• Timetrax Card Report
• Timetrax Department Report By Employee
• Timetrax Detailed Payroll Report
• Timetrax Employee Card Report
• Timetrax Payroll Report
• Timetrax Punch Report

USB Driver Fix for Windows Vista, 7, 8 & 10

Use this USB fix for Windows Vista, 7, 8 & 10.

V4 Moving your database from one PC to another

Moving the database from Windows 7 (and above) or to another Windows 7 (and above).

V5 Fingerprint Registration

Follow these instructions to register your employees’ fingerprints at the clock.

V5 Moving your database from 1 PC to another

Please follow these directions to move your data to another PC.

V5 Restoring from Backup

Follow these steps if restoring V5 from Backup.

V5 Time Clock is Offline

Follow these steps if the V5 Time Clock is offline.